IT Helpdesk & IT Support

IT Helpdesk Technicians & Business IT Support

Our flexible, managed IT agreements give you access to our helpdesk technicians who are only ever a phone call or a click away.

Our team are focused on ticket resolution and employ industry renowned software to monitor, measure and react to inbound tickets.

Cicom customers can call our 1300 324 266 number or place tickets simply by using a desktop app. Logging your problem with Cicom is easy and our proactive technicians make ticket resolution our number one priority.

We look to understand your business better by listening carefully to your needs, comprehending your business workflow then responding with well-devised strategies for deployment.

We’re passionate about our benchmark IT support services and valued reputation for delivering secured Business Continuity to progressive organisations in the Northern Rivers.

Service Area

Cicom can visit your business on-site at your location and set up the infrastructure to remotely manage all of your businesses IT systems.

We service the greater Northern Rivers region including: