Cicom® offers a comprehensive suite of managed IT services tailored to suit your requirements
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Managed IT
Scale up your peace of mind by having us take responsibility for all or part of your IT services.
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Backup Services
Save time and money with guidance on which cloud model best supports your business goals.
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IT Consulting
You are in safe hands for compliance with disaster recovery and security to PCI, ISO and local government requirements.
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Communications & Network
Your partners in sourcing, implementing and managing connectivity solutions tailored to suit your business needs.
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Cicom Security
World class cyber security strategy and solutions to protect you from cyber attacks and ransomware.
Rewired
Your source of IT products, news, alerts and updates
What to Do When Your IT Advice Creates More Confusion Than Clarity
23rd March, 2026
Technology advice tends to arrive from many different directions when you run a small or mid-sized business. A software provider might recommend a new platform. An IT provider suggests improving security or updating older systems. A compliance checklist highlights something...
Read moreWhat to Do When Your IT Advice Creates More Confusion Than Clarity
Why IT Support Should Start With a Conversation, Not a Ticket
12th March, 2026
For regional and coastal businesses, technology often sits quietly in the background until the moment something goes wrong. A team might be in the middle of a busy morning when access to a shared drive suddenly disappears, a system refuses...
Read moreWhy IT Support Should Start With a Conversation, Not a Ticket
Why Local IT Support Delivers Better Outcomes for Growing Businesses
02nd February, 2026
Summary As organisations grow, technology becomes more central to productivity, compliance, and day-to-day operations. This blog explores why many growing businesses outgrow transactional managed IT service providers (MSPs), how ticket fatigue often signals a mismatch between support models and business...
Read moreWhy Local IT Support Delivers Better Outcomes for Growing Businesses
Don’t just take our word for it.
Here’s what our customers say.
"We at the Mid Richmond Neighbourhood Centre are delighted with the prompt service, quality of work and professionalism of the staff at CountryI.T. With continued internet interruptions from ADSL and connecting many of our offices to the NBN proving challenging at times, Country IT made sure our staff had temporary measures in place so that they could continue to provide daily services with minimal interruptions and inconveniences. Ticket completion is now a breeze and there is always a follow up call or email to our staff of the outcome of that individual ticket completion. The quick thinking and acting from Country IT for our past issues have exceeded our expectations and we look forward to working together for our future issues and queries."
Donna Bertoli- Finance Manager
Mid Richmond Neighbourhood Centre
"Our previous IT provider had moved away from the area and we were faced with a situation where we really had little IT support. One quick call to Country I.T.and we had a meeting scheduled for an appraisal and implementation of support tools. They ook control of our NBN, VOIP and email cutover whilst being engaged in planning for growth and modernisation of our systems. This has allowed us to focus on our core day to day business."
Leisa Blok- Owner
McLeans Freight Service - Lismore
"Our aging server was due for replacement, with an estimated cost of $6k. Country IT suggested they could migrate our server workload to the cloud witha modern file storage and sharing solution and cloud login authentication. They produced a test deployment and scheduled cutover soon after. We have now retired our server and have the flexibility to access our resources from anywhere, all without the expense of a new server."
Mark Formaggin- Principal
PRD Nationwide Casino
"Country I.T. has looked after our technology needs for many years and have always found them to be very professional and helpful, so when the time came to replace our phone systemwe asked Country IT for their advice on how to navigate the Telecommunications maze. Country I.T. designed our new phone system, ported our numbers and installed over 24 phones whilst being flexible and responsive. We now have a phone system at a considerable discount to our previous provider, all with local and responsive support."
Viviana McNamarra- Owner
Scrivener Webb Pharmacy- Casino