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In 2021 what generates a healthy IT Culture?

A healthy IT culture is underslung with a combination of prevention, mitigation and disaster recovery solutions. In the current climate if you are targeted by professional actors then it is very hard to prevent the attack.

I talked with several business managers from the primary industry sector recently, who spoke of heightened anxieties in connection with circulating media reports relating to significant IT disruptions to other players within their industry. What did this mean for them and how could they move forward in their operations with confidence?

The advice I offered them is worthwhile sharing, since it’s applicable to any organisation or business with an IT network. A healthy IT culture is underslung with a combination of prevention, mitigation and disaster recovery solutions. In the current climate if you are targeted by professional actors then it is very hard to prevent the attack. All businesses should plan and expect this to happen. Prevention and mitigation may block the low level actors, however when targeted by high level actors then disaster recovery and continuity solutions are next go to actions.

Here are four steps you can take to foster the well-being of the IT culture in your business.

1. Mitigation – Invest in your hardware: Productivity and efficiency revolve around robust and modern IT systems. Investing in hardware is an investment in your team and their output. Mitigation is useful for low non specific and opportunistic generic attacks. Tools such as Antivirus, Mail Security and Filtering and Ransomware prevention tools.

2. Education – Invest in systems: Spend time with your staff to explore better means or innovative ways to process their daily tasks. Expenditure on subscriptions, tools and software will maximise throughput whilst reducing staff frustration, and increasing productivity. Education is useful to help the users play their part in awareness of what is happening in the IT Threat landscape. Boning up via newsletters and participating in security awareness training to test awareness of email threats are highly recommended.

3. Policy – Create firm guidelines: Your team will respond positively to having clear guidelines for use of company IT equipment and software, reducing confusion and increasing accountability. Policy is an important device ensuring there are standards around use of IT infrastructure, sharing, password and data management. It’s about setting standards to minimise the opportunity for IT compromise.

4. Recovery and Continuity: This comes into play when the above fails, often at the hands of a professional attack or targeted infiltration. Recovery and Continuity always needs to be in place since mitigation, education and policy are not of themselves enough to prevent all possible breaches and subsequent data loss. We use special devices that can boot a previous image of servers or PCs before the attack had taken place, allowing the business to keep running whilst the threat is being attended to.

Here at Cicom we’re committed to the prosperity and success of our clients. Choose a smooth transition path to a healthy IT culture through sound IT governance with our Managed IT solutions, IT Audits, Data Security measures and Business Continuity plans.

We stock an extensive range of IT hardware that you can buy at our online retail outlet shop.cicom.com.au

For a confidential discussion on generating a healthy IT for your business, contact us on 1300 324 266 or email clinton@cicom.com.au

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