Business Continuity
These days, it’s not a matter of if your business will experience downtime, but when. Your safest bet is to plan for the worst. Imagine your servers crashing during the busiest season of the year.
Do you have a plan to get back up and running in minutes? We’ll help you create a disaster recovery plan, assess your current technologies, review, purchase and implement tech solutions to keep your business prepared for whatever disaster may strike. Cicom backup and disaster recovery devices are an important part of your business plan.
SECURE YOUR BUSINESS CONTINUITYIT Helpdesk
Our helpdesk team is only ever a click away. Our agreements give you access to our helpdesk technicians. Our team are focused on ticket resolution and employ industry renowned software to monitor, measure and react to inbound tickets.
Cicom customers can call our 1300 324 266 number or place tickets simply by using a desktop app. Logging your problem with Cicom is easy and our proactive technicians make ticket resolution our number one priority.
Access IT HelpDeskFlexible Agreements
We understand that not all businesses are the same. That’s why we give clients the option of purchasing labour in blocks or paying a fixed monthly cost for support. The choice is yours.
Cicom will clearly outline what services and products you are purchasing at the time you start your agreement, giving you peace of mind in what you are purchasing. We also understand that businesses change or grow with time, so virtually all Cicom’s services are month to month. Need further services or don’t require some, no problems!
OUTSOURCE YOUR ITServer and Workstation Monitoring
We understand it can be a challenge to manage your company’s IT systems, however, we’re here to help. We’re dedicated to providing premier monitoring and management services of your technology assets, delivering better service and greatly reducing any potential for downtime or disruptions to your operations.
We can remotely support any of your IT devices, from any location, within moments, which means we don’t need to be onsite to fix issues or errors. With instant and remote access, we have the ability to run scripts and execute tasks, even after business hours if necessary to avoid disruption.
Rewired
Chasing what’s new and shiny in cyberspace?
Looking to rewire outmoded IT habits and methods?
Ready to update and not certain where to begin?
Read our blog and stay ahead of your game!
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