Local IT support, trusted for over 25 years
For more than two decades, we have been the team Northern Rivers businesses rely on when they need IT that simply works. Not more tools, not more jargon, just people who show up, pick up the phone, and make things happen.
At Cicom, we believe technology should help people do their best work, not make life harder. That belief drives everything we do. Our managed IT services are built around real relationships, reliable outcomes, and clear communication. We focus on understanding how your business operates, what matters most to your people, and how technology can support your growth.
From cybersecurity and cloud management to proactive maintenance and on-site support, our role is to keep your business secure, productive, and future-ready. When something goes wrong, we fix it quickly. When things are running well, we make sure they stay that way.
Our Story
Cicom began as a small local IT provider helping businesses in the Northern Rivers region navigate the early days of digital transformation. Over time, we have grown into a full-service managed IT partner that supports a wide range of professional, healthcare, and compliance-focused organisations across Byron Bay, Ballina, Lismore and Tweed Heads.
Our growth has always been built on trust, consistency, and genuine care for our clients. We understand that for most businesses, IT is not about shiny new tools or trends, it is about keeping operations stable, teams connected, and information secure. That is why we continue to focus on what matters most: uptime, security, and simplicity.
Today, our clients benefit from the same enterprise-grade technology platforms and processes used by larger metro providers, delivered by a local team that knows their business personally. We make sure you get the best of both worlds: modern capability and friendly, responsive service from people who actually know your name.