About Us

Local IT support, trusted for over 25 years

For more than two decades, we have been the team Northern Rivers businesses rely on when they need IT that simply works. Not more tools, not more jargon, just people who show up, pick up the phone, and make things happen.

At Cicom, we believe technology should help people do their best work, not make life harder. That belief drives everything we do. Our managed IT services are built around real relationships, reliable outcomes, and clear communication. We focus on understanding how your business operates, what matters most to your people, and how technology can support your growth.

From cybersecurity and cloud management to proactive maintenance and on-site support, our role is to keep your business secure, productive, and future-ready. When something goes wrong, we fix it quickly. When things are running well, we make sure they stay that way.

Our Story

Cicom began as a small local IT provider helping businesses in the Northern Rivers region navigate the early days of digital transformation. Over time, we have grown into a full-service managed IT partner that supports a wide range of professional, healthcare, and compliance-focused organisations across Byron Bay, Ballina, Lismore and Tweed Heads.

Our growth has always been built on trust, consistency, and genuine care for our clients. We understand that for most businesses, IT is not about shiny new tools or trends, it is about keeping operations stable, teams connected, and information secure. That is why we continue to focus on what matters most: uptime, security, and simplicity.

Today, our clients benefit from the same enterprise-grade technology platforms and processes used by larger metro providers, delivered by a local team that knows their business personally. We make sure you get the best of both worlds: modern capability and friendly, responsive service from people who actually know your name.

Meet Our Team

Cicom team member photo

Clinton Carey | Managing Director

Cicom team member photo

Clinton leads Cicom’s operations and strategic direction with a hands-on approach and deep understanding of what local businesses need to stay secure and productive. His focus is on delivering dependable, forward-thinking managed services that drive business performance and peace of mind.

Mark O’Shea | Business Relations

Cicom team member photo

Mark works closely with our clients to align technology strategy with business goals. With extensive experience supporting local government and commercial organisations, he ensures every partnership is built on trust, transparency, and measurable results.

Cicom team member photo
Cicom team member photo

Trent Imeson | Technical Lead

Cicom team member photo

Trent oversees Cicom’s technical delivery and manages the rollout of emerging technologies across our managed client base. His practical, proactive approach keeps systems running smoothly, securely, and efficiently for businesses across the Northern Rivers region.

Rajan Gautam | Customer Service

Raj joins Cicom with a passion for execution and a work ethic to match. Raj works on frontline customer service ensuring our tickets are flowing, phones answered and IT environments are monitored.

Moving forward

As the Northern Rivers business community continues to grow and evolve, so does our commitment to supporting it. We are proud to be part of this region’s success story and to work alongside the businesses that keep it thriving.

Whether you are looking to modernise your IT environment, strengthen your cybersecurity posture, migrate to the cloud, or simply take the stress out of day-to-day technology management, Cicom is ready to help. We take the time to understand your goals and design technology solutions that make sense for your people, your budget, and your future.

At Cicom, we do not believe in one-size-fits-all IT. We believe in people, partnerships, and practical solutions that make a measurable difference to how your business runs.

Cicom. Metro capability. Local care.

Got questions? We have answers.

Feel free to give us a call or use the form below to get in touch.